Aline Sopran

Customer-focused and detail-oriented professional with diverse experience in hospitality, customer service, and administrative support. Adept at managing front desk operations, handling high volumes of clients, and ensuring a welcoming and organized environment. Furthermore, I am organized, friendly, enthusiastic, honest, capable of working under pressure and always ready to learn new things fast. Seeking a position that demands a high-quality service.

Barista / Catering Assistant at Sodexo (2025-09 – Present)

• Prepare and serve barista-style beverages with proper milk steaming and temperature control.
• Operate automatic coffee machines ensuring consistency and quality.
• Provide fast and friendly customer service.
• Handle POS system transactions (cash and card).
• Prepare sandwiches, light meals, and other food items.
• Monitor food and beverage temperatures according to hygiene standards.
• Maintain cleanliness and organization of the service area.

Barista / Customer Service Assistant at Ladurée (2024-01 – 2025-08)

• Welcoming customers and directing them to their seats.
• Providing high-quality service in a busy café environment.
• Preparing beverages and serving food efficiently and accurately.
• Making sure the saloon remained organized and pleasant at all stages.
• Operating tills, handling cash/card payments.

Food & Beverage Assistant at Ann's Ice Cream Parlour & Coffee Shop (2023-01 – 2023-12)

• Welcoming customers and taking their orders.
• Preparing coffee and ice cream and serving in a friendly and timely manner.
• Collecting dishes and setting up tables.
• Making sure the saloon remained organized and pleasant at all stages.
• Operating tills, handling cash/card payments.

General Operative at Cagney Contract Cleaning (2021-01 – 2022-12)

• Performing a variety of cleaning activities.
• Maintaining high attention to detail.

Receptionist at Barbarus Beauty (2020-01 – 2021-12)

• Welcoming clients and managing front desk operations in a beauty salon.
• Answering phone calls, emails, and WhatsApp inquiries.
• Scheduling appointments and managing bookings.
• Delivering accurate information and solutions in a friendly, professional manner.

General English – ISI Language School (2021-01 – 2023-12)

Professional Certificate in Office Administration – Uninter (2020-01 – 2021-12)