Amy McGloughlin
Friendly, reliable and professional individual with strong communication and organisational skills, seeking to develop a career in reception, administration and customer service.
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About
Friendly, professional and highly reliable individual with strong communication, organisation and interpersonal skills. Experienced in a busy working environment where professionalism, punctuality, responsibility and clear communication are essential. Confident interacting with a wide range of people and remaining calm and approachable in challenging situations.
I am now looking to build a career in reception and administration, bringing a strong work ethic, willingness to learn and a professional approach to a front-of-house environment.
Experience
School Bus Escort (Present)
- Provide a professional and responsible service while escorting children safely to and from school each day.
- Communicate regularly with parents/guardians, school staff, drivers and other relevant personnel.
- Provide clear and accurate information when communicating with families and colleagues.
- Manage unexpected situations calmly and professionally.
- Follow daily schedules and procedures while ensuring punctuality.
- Work independently and take responsibility for assigned duties.
- Build positive relationships through a friendly, respectful and approachable manner.
- Maintain professionalism and confidentiality at all times.
- Demonstrate excellent reliability and time management in a role where punctuality is essential.
Housekeeper at West County Hotel, Dublin
- Worked within a busy hotel environment where high standards of professionalism and presentation were required.
- Communicated with guests and colleagues in a friendly and professional manner.
- Responded appropriately to guest requests and assisted where required.
- Worked efficiently to meet daily deadlines and maintain schedules.
- Demonstrated excellent attention to detail and organisation.
- Worked independently while also contributing effectively as part of a team.
- Maintained a clean, organised and professional environment for guests.
- Developed strong time-management skills in a fast-paced hospitality setting.
Education
Work Placement in Preschool – St Michael's, Ballyfermot
QQI Level 6 in Special Needs Assisting
QQI Level 5 in Special Needs Assisting
