Bento

Friendly and dedicated hospitality professional with experience in hotel reception, housekeeping, and customer service. Known for being reliable, calm, and people-oriented. Passionate about audiovisual arts and capturing life through film and photography. Currently based in Dublin and seeking a meaningful and welcoming work environment to grow and contribute with care.

Reception & Front Desk - Premier Inn - The Liberties and Temple Bar, Dublin

• Guest check-in/out and front desk management (Mycros, Opera)
• Handling reservations, phone/email inquiries, and guest requests
• Daily audits and admin
• Breakfast Attendant
• Night Team Member (Premier Inn - The Liberties)
• Creating a positive guest experience
• Liaising with housekeeping and maintenance
• Managing issues and feedback with care

Housekeeping & Room Attendant - Premier Inn - The Liberties and Aloft, Dublin

• Cleaning guest rooms and public areas
• Stocking amenities and reporting issues
• Supporting a high standard of hygiene

Retail & Customer Service - Drinks2You and Aramark - Dublin

• POS operations, payments, returns
• Cashier, Waiter, Sales Assistant, Pourer and Bar Staff

BA - Communication & Multimedia - Universidade Estadual de Maringá (2017)

Cinema & Audiovisual - Universidade Federal de Pernambuco (2018)

English Studies - Dublin (2023 - 2025)