Bhone Kyaw
Operations & Business Analyst
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About
Result driven MSc Business Analytics graduate with a BSc (Hons) in Computing and 3+ years of experience across Business Analysis, Functional Analysis, ERP implementation, requirements engineering, and system testing. Experienced in analysing business processes, eliciting and documenting requirements, designing functional solutions, executing solution testing, and investigating system issues. Strong analytical and communication skills with experience presenting findings and coordinating with business, technical, client, consulting, and development teams.
Proficient in Microsoft Excel, Power BI, SQL, Python, and Tableau, with experience supporting projects in fast-moving, change-oriented environments.
Experience
Operations & Business Analyst - Alabbar Enterprises - Dubai, UAE
(2023-06 - 2024-09)
- Analysed business processes and operational data to identify trends and improvement opportunities.
- Gathered business requirements and translated findings into actionable process improvements.
- Monitored KPIs and performance reports supporting management analysis and decision-making.
- Investigated business issues and performance variances, communicating findings to relevant stakeholders.
- Collaborated with cross-functional business teams to support process analysis and improvements.
Junior Business Analyst - Digiphoto Entertainment Imaging - Dubai, UAE
(2022-01 - 2023-04)
- Elicited and documented business requirements with internal stakeholders and process owners.
- Analysed business processes and workflows to identify functional improvement opportunities.
- Prepared business reports and KPI analysis using Microsoft Excel for stakeholders.
- Supported solution testing and communicated requirements, issues, and project updates.
- Collaborated with business and technical stakeholders throughout analysis and solution delivery.
ERP Functional Associate - BIM Group of Companies - Yangon, Myanmar
(2021-03 - 2022-02)
- Elicited business and functional requirements from clients and relevant stakeholders.
- Analysed ERP business processes and translated requirements into functional solutions.
- Supported ERP implementation, functional validation, and solution testing activities.
- Coordinated with consultants, clients, sales, and technical teams during projects.
- Prepared requirements documentation, project records, and client deliverables for implementation.
Business Consultant & Software Engineer - Myanmar Information Technology - Yangon, Myanmar
(2020-11 - 2021-03)
- Analysed business requirements and translated client needs into functional ERP solutions.
- Supported ERP configuration, customisation, testing, deployment, and system validation activities.
- Participated in business process analysis and functional solution design activities.
- Investigated functional and technical issues with consultants and development teams.
- Prepared technical documentation and implementation reports supporting project delivery.
Education
MSc - Business Analytics - Dublin Business School, Ireland (2026)
BSc (Hons) - Computing - Edinburgh Napier University, UK (2020)
Higher National Diploma - Information Technology - Info Myanmar University, Myanmar (2018)
