Daniel MIlad
AWS CLOUD SUPPORT ASSOCIATE
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About
I am a bilingual AWS cloud support associate with network engineering and Office 365 skills. I have worked at AWS, supporting customers on cloud services and products in French, English, and Arabic. I have used various tools and platforms such as Windows server, DNS, DHCP, SMB, TCP/IP, Microsoft Teams, SharePoint, Exchange, Outlook, and Office 365 desktop. I have also contributed to knowledge management and documentation, as well as customer and colleague relationships.
Experience
I am a bilingual AWS cloud support associate with network engineering and Office 365 skills. I have worked at AWS, supporting customers on cloud services and products in French, English, and Arabic. I have used various tools and platforms such as Windows server, DNS, DHCP, SMB, TCP/IP, Microsoft Teams, SharePoint, Exchange, Outlook, and Office 365 desktop. I have also contributed to knowledge management and documentation, as well as customer and colleague relationships.
Education
Oct 2019 – Jul 2023 Bachelor, Thebes Academy
