Daniela Camilleri

Customer-focused professional with a broad background spanning airport customer care, live casino operations, hospitality and guest entertainment. Comfortable working front-of-house in fast-paced, people-facing environments, with a track record of adapting quickly across sectors including travel, entertainment and retail. Bilingual in English and Maltese, reliable, and known for staying calm and attentive under pressure.

Customer Care Agent (By the Gates) - Aviaserve - Luqa Airport, Malta

(2026-04)

• Escort and assist departing passengers, directing priority and non-priority groups to the correct gate areas.
• Accompany passengers travelling by coach to the aircraft, ensuring a smooth and reassuring transfer.
• Respond to passenger queries on flight delays, gate changes and directions, providing clear and calm guidance.

Contact Centre Agent - Centrecom - Mosta, Malta

(2025-10)

• Completed intensive training on Malta's social services systems and processes.
• Handled live customer queries across a wide range of topics following completion of training.

Game Presenter, English Tables - Stakelogic Live - B'Kara, Malta

(2025-08)

• Trained to assist players with blackjack, game shows and other live casino games.

Shuffler, Full-Time - Evolution Live Casino - B'Kara, Malta

(2025-05 - 2025-07)

• Supported game presenters at the tables, resetting and arranging cards between shoes to keep games running smoothly.
• Maintained accuracy and pace under probationary performance standards.

Kids Entertainer - Wama Vibes - Akti Beach and Resort, Paphos, Cyprus

(2024-08 - 2024-09)

• Delivered daily activity programmes for children including crafts, drawing and treasure hunt games.
• Led evening mini-disco sessions to open the resort's entertainment programme for guests.
• Supported wider guest engagement, including bingo sessions and sound equipment during events.

Cookie Packer - Merba - Oosterhout, Netherlands

(2024-05 - 2024-06)

• Packed cookies on production machinery and organised finished pallets to order in a fast-paced factory environment.

All-Round Animator - Bubbles Recruitment - San Antonio Hotel, St Paul's Bay, Malta

• Entertained hotel guests and families with a varied activity programme including stretching, aqua gym, volleyball, table tennis and Latin dance sessions.

Sales Assistant - Classic Group - Sliema and Luqa Airport, Malta

• Handled cash transactions, stock displays and shop presentation.
• Carried out end-of-shift cleaning of the sales floor and entrance.

Barista - Costa Coffee - Luqa Airport, Malta

(2019-09 - 2020-05)

• Managed cash handling in a consistently busy airport outlet.
• Prepared coffee and beverage orders and maintained cleanliness of the shop floor.

Cashier, Part-Time - Poundland - Newquay, UK

(2017-01 - 2017-09)

• Operated the till and managed cash handling during shifts.
• Supported stock intake and maintained shop presentation before closing.

Waitress, Full-Time - The Phoenicia Hotel - Valletta, Malta

(2015-03 - 2015-12)

• Delivered high-standard table service to hotel guests.
• Laid and cleared tables and polished glassware and cutlery to hotel standard.

Level 3 Musical Theatre - Musical Theatre - St Monica School (2006 - 2011)

GCSE - English and Maths - Oplex Careers (2018 - 2019)

IT: Microsoft Digital Literacy - IT - Alison (2018)

Level 3 Make-Up Application Diploma - Make-Up Application - The Scottish Therapy Academy (2020)

Private Guard Course - Security - C.A.M.C Security (2022)

Acting Beginners and Screen Acting for Film and TV - Acting - Acting Out Drama School (2021)

Acting Improvers - Acting - City Academy (2021)

Level 1 Beauty Therapy - Beauty Therapy - KEUNE (2020)

Level 2 Hands-On Training - Bakery - Prince's Trust International Malta (2017)