SELECTED EXECUTIVE ACHIEVEMENTS
- Delivered technology separation of a £1bn healthcare division during divestment, ensuring continuity of critical systems and cybersecurity
- Led EMEALA phase of global ERP transformation (42 countries, 40+ systems), delivering Oracle Fusion implementation and shaping global template
- Built and scaled global CIO function across 10+ businesses, establishing governance and delivery capability
- Established enterprise data and analytics capability across global operations, improving reporting consistency and decision-making
- Oversaw acquisition integration activities across a multi-entity group
PROFESSIONAL EXPERIENCE
Chief Information Officer
Vital Healthcare - formerly part of DCC plc (Oct 2023 – Mar 2026)
Appointed to establish the CIO function for a £1bn multi-entity healthcare division, leading technology, digital transformation, and data strategy across 10+ businesses in a federated international operating model.
- Member of ExCo, shaping business strategy and enabling growth through technology-led transformation and operational scalability
- Delivered technology separation of a £1bn division during divestment, ensuring continuity of critical systems, infrastructure, and cybersecurity
- Built and scaled a global technology organisation, establishing governance, operating model, and delivery capability across the group
- Led integration of a key acquisition, aligning systems, data, and processes to support scalable growth
- Strengthened cybersecurity and technology risk posture, improving organisational resilience during a period of significant change
Senior Director, ERP Transformation (EMEALA)
Johnson Controls (Oct 2021 – Oct 2023)
Technology Lead for the EMEALA phase of a global ERP transformation, delivering Oracle Fusion implementation and shaping the global template across a $200m+ program spanning 42 countries and 40+ legacy systems.
- Led end-to-end ERP transformation across EMEALA, aligned to global architecture and enterprise strategy
- Defined target architecture and design standards with business leadership, shaping the global ERP template adopted across subsequent regions
- Directed system integrators and delivery partners across a complex, multi-vendor environment
- Owned delivery of a c.$40m annual technology budget within a multi-year transformation program
- Enabled transition from a fragmented legacy estate to a standardised, scalable enterprise platform
Director, Business Partner – Global Commercial, Service & Digital
Johnson Controls (Aug 2020 – Oct 2021)
Senior technology partner to global commercial, service, and digital C-suite, shaping enterprise technology, digital, and data strategy to drive growth, customer engagement, and operational performance.
- Defined CRM, digital, and data roadmaps aligned to commercial and service strategy
- Influenced enterprise investment decisions within global governance frameworks, balancing growth initiatives with platform stability, security, and operational performance
Director, Global Analytics
Johnson Controls (Aug 2018 – Jul 2020)
Established and led the global analytics function across US and EMEALA operations, building enterprise data and reporting capability through a multi-year $10m+ program.
- Defined and delivered global data and analytics strategy, improving consistency of reporting and insight across regions and business units
- Established enterprise data governance and delivery frameworks, improving data quality, standardisation, and reporting integrity
- Designed a hub-and-spoke operating model balancing global standards with local business needs across a federated organisation
- Built and led global teams and partners, establishing scalable delivery capability
Associate Director, Commercial Delivery
Johnson Controls (Aug 2015 – Jul 2018)
- Owned global CRM architecture and delivery standards, ensuring alignment across regions and integration with commercial and service operations
- Led global delivery teams and strategic partners, establishing governance frameworks that improved CRM adoption, user experience, and data quality
Senior Manager, Commercial Delivery
PayPal (Aug 2009 – Jul 2015)
- Led technology-enabled commercial delivery initiatives supporting global sales and servicing operations,
partnering with senior stakeholders across multiple regions
- Directed cross-functional delivery teams and vendor partners to enhance CRM and customer-facing capabilities within a global payments’ environment
