Devendra Mehra
Assistant Housekeeping Manager /Sr. Housekeeping Supervisor
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About
Reporting to Housekeeping Supervisor Attend the morning briefing. Calked the section book and write the room status.
Experience
Housekeeping Attendant - Park Hyatt Goa Resort & Spa - Goa, India
(2002-10 - 2006-01)
- Reporting to Housekeeping Supervisor
- Attend the morning briefing.
- Calked the section book and write the room status.
- Go to Housekeeping store and take the store items and set the pantry.
- Attend the Gust request.
- Par payer the room and giving the job order.
- Taking to hand over to morning shift to evening shift giving the evening service to all the rooms and cleaning the office.
- Taking the hand over to evening shift to night shift and cleaning the restaurant and banquet and Handel the gust request.
Housekeeping Attendant - Banyan Tree Al Areen - Manama, Bahrain
(2006-02 - 2010-10)
- Joined as a Pre-Opening Team Member.
- Contributed to formulating and enforcing conformity to new standards in the department with regards to daily operations.
- Complete the daily assigned tasks.
- To ensure that correct operating standards are adhered to achieve the level of service established within the department.
- To ensure that par stock levels for all operating equipment & supplies are strictly adhered to & that the outlet is adequately equipped.
- Making sure pantry and the floors are maintained clean and organized according to standards
Housekeeping Supervisor - Banyan Tree/Ritz Carlton Al Wadi & Banyan Tree Ras Al Khaimah Beach - Ras Al Khaimah, UAE
(2010-09 - 2017-03)
- Reporting to Assistant Executive Housekeeping
- In-charge for Guest floors, Public Areas
- Checking both front of the house and back of the house
- Handling the department on absences of managers
- Giving training to the staff
- Handling recycling (shampoo, shower gel, news paper bags, laundry bags)
- Planning for staff vacation
- Making the duty roster & Staff allocation
- Managing Linen stock and guest supply store
- Handling marble polish
- Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
- Records data regarding work assignments, personnel actions, and timecards, and prepares periodic reports.
Housekeeping Supervisor - Banyan Tree Seychelles - Seychelles Mahe island, Seychelles.
(2017-04 - 2019-07)
- Reporting to Executive Housekeeping
- In-charge for Guest floors, Public Areas
- Checking both front of the house and back of the house
- Handling the department on absences of managers
- Giving training to the staff
- Handling recycling (shampoo, shower gel, news paper bags, laundry bags)
- Planning for staff vacation
- Making the duty roster & Staff allocation
- Managing Linen stock and guest supply store
- Handling marble polish
- Prepares reports concerning room occupancy, payroll, and department expenses.
- Selects and purchases new furnishings.
- Performs cleaning duties in cases of emergency or staff shortage.
Housekeeping Supervisor - FOUR SEASONS RESORT - Mahe island, Seychelles
(2019-07 - 2020-09)
- Reporting to Executive Housekeeping
- Assigns staffs their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Examines building to determine need for repairs or replacement of furniture or equipment and makes recommendations to management.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Issues supplies and equipment to staffs.
Housekeeping Trainer - Sheraton Grand - Conakry, West Africa
(2021-09 - 2022-01)
- Reporting to Executive Housekeeping
- Responsible for Housekeeping training
- Assigns staffs their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation
Housekeeping Supervisor - Radisson collection - Riyadh, Saudi Arabia
(2022-03)
- Reporting to Executive Housekeeping
- Handling entire housekeeping operation in absent/vacation of EHK.
- Responsible for Housekeeping training
- Assigns staffs their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Examines building to determine need for repairs or replacement of furniture or equipment and makes recommendations to management.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Issues supplies and equipment to staffs.
Education
Secondary school Examination - UP Board
