Donna Lynch

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Barista at Cork coffee roasters (2025-02 – Present)

• Troubleshot issues with equipment promptly to minimise downtime.
• Regularly calibrated equipment for optimal performance.
• Implemented safety protocols in handling machinery, minimised workplace accidents.
• Worked closely with baristas to ensure they understood the unique profiles of each roast.
• Maintained cleanliness, organisation of roasting area, led to improved productivity.
• Managed high volume orders during peak hours maintaining quality of service.
• Upheld excellent relationships with regular clients fostering loyalty and repeat business.
• Ensured freshness of pastries on display, contributing to overall quality assurance.
• Trained new staff members on café operations, fostering teamwork and consistency.
• Offered personalised beverage recommendations, enhancing customer rapport.

Barista at Cafe Nero (2023-12 – 2025-02)

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Made coffee quickly and efficiently
• Served cakes and sandwiches
• Worked flexible hours, covering nights, weekends and bank holidays.
• Cleaned work areas and equipment to maintain faultless hygiene standards.

Retail assistant at SuperValu the lough (2023-01 – 2023-06)

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adhered strictly to health and safety regulations, contributing to a safe working environment for all staff members.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.

Retail assistant at JJ' O Driscolls (2022-09 – 2023-01)

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Consistently arrived at work on time and ready to start immediately.
• Assisted in stock replenishment, ensuring availability of products on shelves.

Leaving cert & junior cert – St aloysius secondary school

Level 6 in Dog grooming, Animal science – Creedons College (2026-04)

QQI level 5 in Music – Cork Academy of Music (2022-09)