Emel Kanlicioglu

Service-oriented flight attendant with an observant, investigative spirit and a genuine passion for helping people. Having lived in Ireland for three years, I have built experience across hospitality, education, and customer service. I am keen to find a position where I can be a productive asset to the company while continuing to develop my abilities in an area I am passionate about.

Food and Beverage Assistant - The Wilder Townhouse - Dublin 2, Co. Dublin, Ireland

(2023-02 - 2024-04)

• Took guests' orders for food and beverages throughout their visit to the hotel
• Restocked bar drinks and prepared and cooked food to high standards
• Attended to all guest requests, ensuring the highest standard of customer service

Waitress (Food and Beverage Assistant) - The Shelbourne Hotel - Dublin, Ireland

(2022-02 - 2023-01)

• Worked in the hotel restaurant as a waitress, taking guests' food and beverage orders
• Looked after guests throughout their dining experience, ensuring their needs were met

Member Service Representative - PA Health Management - Lancaster, Pennsylvania

(2020-09 - 2020-12)

• Answered inbound calls daily, directing customers to the appropriate individuals or departments for timely resolution
• Arranged appointments for participants

Flight Attendant - Turkish Airlines

(2016 - 2020)

• Served beverages and food items and provided passengers with key information about in-flight offerings
• Answered passengers' questions and resolved issues that arose during flights

Kindergarten Teacher - Kids Aloud - Istanbul, Turkey

(2013 - 2015)

• Monitored children's individual interests to deliver bespoke, child-led learning and development
• Created new educational activities for playtime to stimulate and engage children

Associate Degree - Child Development - Istanbul Arel University (2010 - 2012)

English Language Programme - ISI Language School (2021 - 2022)

English Language Programme - ELI School Ireland (2022 - 2023)