Goran Vuglovecki

Disciplined operations, security and site-support professional with 18+ years of overall experience across retail/e-commerce operations, logistics, aviation security, Croatian police/border policing and military service. Currently responsible for day-to-day Pro Nutrition operations in Dublin, including shop performance, online orders, stock control, supplier/product availability, staff support, customer issue resolution and website/IT coordination. Strong fit for Data Centre Support, Smart Hands/Remote Hands, Data Centre Inventory & Asset, Facilities/Workplace Support, Security Operations and Site Operations roles.

Brings mature judgement, strong procedure-following, inventory discipline, documentation accuracy, access-control/security awareness and calm performance in live operational environments.

Store Manager / E-commerce & Operations Lead at PRO NUTRITION LTD (2019-01 – Present)

• Run daily operations across retail shop performance, online orders, customer service, stock availability, supplier/product follow-up, staff support and website/IT coordination.
• Manage online-order workflow from customer query to fulfilment, including availability checks, picking/packing, outbound goods and follow-up support.
• Order stock, monitor inventory, maintain product availability, support supplier communication and keep stock-control discipline across daily operations.
• Coordinate website and online-shop updates with IT support/team members to keep digital activity, product information and customer-facing operations running smoothly.
• Resolve customer and operational issues through clear communication, ownership, de-escalation and practical problem-solving while protecting service standards.
• Train and support staff on daily procedures, product knowledge, service standards, customer conversations and workload priorities.
• Maintain merchandising standards, opening/closing routines, loss-prevention awareness, shop-floor accuracy and professional public-facing conduct.

Loading Bay Operator / General Operative / Team Leader at TNT EXPRESS (2015-01 – 2019-12)

• Coordinated fast-paced logistics operations including loading, unloading, sorting, scanning, trailer movement and delivery organisation.
• Covered supervisor duties, organised agency workers and maintained workflow, timelines, safety standards and operational accuracy under pressure.
• Used Track & Trace, ROCS, mainframe logistics systems and Excel for freight documentation, trailer coordination and process control.
• Operated X-ray machines and ETD systems while following regulated aviation-security and safety procedures in a controlled environment.

Public Order / Riot Police Officer at Croatian Ministry of Interior (2015-01 – 2015-12)

• Worked in high-risk public-order environments requiring discipline, teamwork, controlled communication, physical readiness and quick judgement.
• Conducted arrests, searches, incident response, evidence gathering, suspect interviews, statements and accurate crime/incident reports.
• Maintained procedure and professionalism in stressful public-facing situations where communication, control and judgement were essential.

Border Surveillance Unit Officer / Border Police at Croatian Ministry of Interior (2010-01 – 2015-12)

• Monitored CCTV and surveillance systems across restricted border areas, including night patrols and response to security incidents.
• Completed ID/passport checks, vehicle searches, luggage searches and person searches with strong attention to detail and procedure.
• Detected forged or false documents, supported cross-border security protocols and maintained professional public communication in controlled environments.

Infantry Soldier at Croatian Department of Defence (2008-01 – 2009-12)

• Served in demanding field settings requiring discipline, reliability, teamwork, physical readiness and problem-solving under stress.
• Maintained weapons and equipment while developing strong accountability, structure and operational consistency.

Personal Trainer at FLYEFIT (2018-01 – 2019-12)

• Designed fitness and nutrition programmes based on client goals, ability level, adherence and progress.
• Built and retained a client base through consultations, referrals, social media promotion, relationship building and clear communication.

Police Academy – Croatian Ministry of Interior (2009-01 – 2010-12)

Military Training – Croatian Department of Defence (2008-01 – 2009-12)