Jade Katie Breen

HR, administration and payroll-support professional with 8+ years' experience managing people, processes and compliance across hospitality, events and business ownership.

Background spans recruitment, onboarding, staff scheduling/rostering, HR administration, health & safety compliance, and payroll-adjacent financial administration using Xero and Dext. Former café owner who built and sold a profitable business, with hands-on experience in Revenue/CRO compliance and budgeting.

Operations Manager at Spilt Milk (2025-12 – 2026-04)

Managed HR responsibilities for a growing team, including hiring, onboarding and day-to-day people management as the kitchen team expanded to meet demand.

• Owned health & safety procedures and standard operating procedures (SOPs), ensuring compliance across all shifts.
• Handled staff scheduling, conflict resolution and inventory administration alongside accounting and reporting for the business.
• Supported revenue growth of over 400% through tighter operational and administrative controls.

Marketing and Hospitality Consulting at Freelance (2021-09 – Present)

Advised hospitality businesses on service quality, cost control and administrative efficiency.

• Managed content calendars and scheduling platforms, and produced analytic reporting for clients, including a marketing agency.
• Delivered client-facing administrative support spanning copywriting, brand development and customer analysis.

Events Manager / Account Manager at The Blink Group (2025-06 – 2025-12)

Held recruitment and HR responsibilities, staffing and coordinating event teams of up to 40 people for events attended by hundreds daily. Kept within budget on all events, surpassing profit goals.

• Managed administration and hiring processes while coordinating with warehouse management and strengthening client relationships.
• Was responsible for website upkeep, social media management, campaign activation, and booking platforms.
• Led presentations, customer retention initiatives and PR campaigns.

Owner at Red Eye Coffee (2023-02 – 2025-08)

Oversaw HR and administrative duties for the business, including staffing, scheduling and day-to-day people management. Managed financial administration, budgeting and Revenue/CRO compliance, alongside shop setup and vendor negotiation. Built and grew the business from the ground up and successfully sold it in 2025. Previously worked in and managed multiple hospitality businesses across Ireland and London.

Higher Diploma in Customer Experience and Behaviour – UCD Professional Academy

Level 7 in Film and TV Production – BIFE

Certificate in Psychology – BIFE