Kim Howell

Lead a high-performing retail location recognized for exceeding regional performance targets. Drive operational excellence, team development, and customer experience.

Store Manager at CVS (2021-03 – Present)

Lead a high-performing retail location recognized for exceeding regional performance targets. Drive operational excellence, team development, and customer experience.

• Consistently outperform regional sales and performance metrics, positioning store as a top performer in the district
• Lead, coach, and develop a team of associates, building a high-retention, high-engagement culture
• Optimize store operations, inventory control, and merchandising strategies to maximize profitability and efficiency
• Deliver exceptional customer service standards, resulting in strong customer satisfaction and loyalty
• Manage scheduling, payroll, and compliance while maintaining strict adherence to company policies and regulatory standards
• Identify growth opportunities and implement strategic initiatives to increase revenue and reduce shrink

Manager, Shift Lead at WALGREENS (2019 – Present)

Oversee ~15 retail employees at location. Reduced turnover rate from 98% to 43% in first year. Front point of contact for fundraising for the local community. Pharmacy-tech back-up.

Full-Time Substitute Teacher (Inclusion Classes) at Ennis ISD (2017 – 2019)

Worked with intermediate level students. Guided and directed student academics, prepared lesson plans, and provided tutoring across subjects. Supported students with mental health challenges and diverse needs.

Substitute Teacher at Pflugerville ISD (2014 – 2016)

• Classroom management
• Prepared and modified activities to meet student needs
• Supported instruction and addressed emotional and behavioral needs
• Communicated with parents and staff

Paraprofessional at Ennis ISD (2011 – 2014)

• Supported classroom instruction for students with disabilities
• Assisted with behavioral interventions and crisis situations
• Communicated with parents and staff

Owner/Director at Little Best Friends, LLC (2006 – 2011)

Operated childcare business. Managed staff, payroll, purchasing, and marketing. Led professional development and communicated with parents.

– Navarro College (1994-08)

– Ennis High School (1994-05)