Laura Sullivan

Experienced and motivated Hairdresser with 10 years of professional salon experience, working in two different salons since February 2016. Skilled in providing excellent customer service, building strong relationships with clients.

Experience on reception managing appointments and supporting retail sales. Well organised, reliable and confident working in a busy salon environment, with strong communication and practical hairdressing skills.

Hairdresser - South Dublin - South Dublin

(2016-02 - 2022-05)

10 years' experience working professionally within the hairdressing industry.

• Provide a friendly and professional service to clients.
• Consult with clients to understand their requirements and provide a high standard of service.
• Manage and organise client appointments using salon booking systems.
• Communicate effectively with clients and colleagues.
• Promote and sell salon retail products where appropriate.
• Maintain an organised and professional salon environment.
• Work efficiently in a busy salon while maintaining a strong focus on customer satisfaction.
• Develop and maintain positive relationships with regular clients.

Hairdresser - South Dublin - South Dublin

(2022-12)

Receptionist / Reception Assistant - Imagine

(2022-09 - 2022-11)

• Welcomed and assisted visitors in a professional manner
• Answered incoming telephone calls and directed enquiries appropriately
• Managed general reception enquiries
• Handled emails and day-to-day administrative tasks
• Maintained a professional and welcoming reception area
• Communicated with staff and visitors confidently and courteously
• Handled incoming and outgoing mail.

Junior Certificate - Cabinteely Secondary School (2012 - 2018)

Leaving Certificate - Cabinteely Secondary School (2012 - 2018)

Guardian Angels Primary School (2004 - 2012)