Work Experience
2019-Present- Tesco Store – Luton – Customer Service Assistant
- Working on tills, serving customers as professional, friendly, and as quickly as possible
- Processing card payments
- Attention to detail when handling cash
- Providing excellent customer services while building and maintaining a professional relationship with customers
- Product knowledge to assist customers with queries on product availability
- Keeping my area and the store organised and tidy
- Replenishing shelves with stock
- Keeping the self-service check-outs, organised, and moving as quickly as possible to avoid queues.
- Dealing with difficult and challenging customers and issues in a calm and professional manner
April 2018- 2019 - Heywood House Day Care Facility for Young People – Learning Support Assistant
- Adapting my approach to cater for the individual with various ranges of needs
- Working with very vulnerable people and within small groups and carry out everyday tasks & activities.
- Keeping accurate and detailed records of student care plans & progress/needs.
2016 - Relocated from Ireland with my parents where I lived since 2002
Voluntary work
2016/2017 - (6 months) - Keech Charity Shop
- Serving customers
- Keeping the shop organised, pricing & displaying the donated items
