Mercy Concha

I am self motivated, energetic and hardworking. I work effectively both within a team and individually using my own initiative. Approaching tasks in a polite and professional manner. Hardworking employee, highly flexible, multitasking and has time management abilities. Devoted to giving every customer a positive and memorable experience.

Carer - Mitchelstown Co.Cork

(2026-01 - 2026-05)

• Administered medication and monitored health conditions, ensuring client safety.
• Preparing meals, cook and light housekeeping
• Companion, giving emotional support
• Personal care (dressing and shaving).
• Assisting with mobility
• Communicating with nurses about his health.

General Operative - Elis Ireland Ltd. - Old Mallow Road, Millfield Cork

(2024-03 - 2024-11)

• Check and sort laundry for stains, tears, mix clothes and other damage
• Fold and iron or steam before place it in a bag
• Put the proper name label according to residents and hospitals name
• Ensuring a clean and neat work environment

Customer Assistant - Mcdonalds - Blackpool, Cork

(2018-11 - 2023-08)

• Resolved customer queries and concerns in a proactive manner, leading to increased customer satisfaction.
• Provided friendly, atentive service by promptly responding to customer enquiries and processing order requests.
• Addressed customer service enquiries quickly and accurately.
• Greeted customers to determine wants or needs.
• Cleaned shelves, counters and tables to maintain an organized store.
• Make sure that the lobby area and toilets are clean and safe for people
• Assist older people, disabled and families with small children what they need.
• Assists elderly, disabled and family whatever they need

General Operative - Berendsen - Millfield Old Mallow road, Cork

(2017-01 - 2018-09)

• Feed all sort items individually
• Inspect articles for stains that require special care rewash and rags
• Mark them with codes and name of hotels and restaurant
• Put in the conveyor for packing and send to customers for deliver
• Sorting bed and table linen, pillows, duvet cover, napkins, tea towels and oven cloths

Catering Assistant - Ballincollig Community Nursing Unit - Ballincollig, Cork

(2016-06 - 2017-11)

• Preparing foods like peeling, trim and wash to be ready for cooking
• Maintaining the cleanliness of food hygiene in the kitchen
• Food preparation to deliver to the clients
• Serving the meals and beverages to the clients
• Ensuring the cleanliness of the kitchen are clean and tidy after serving the meals
• Dealt with guests' queries and requests politely.

Waitress - Tungsing - Blarney, Cork

(2014-07 - 2016-05)

Greeted customers, answered questions and recommended specials to increase profits.

• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Arranged place setings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Cleaned tables and chairs to prepare the dining area for next customers.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Graduate - Carer - Trace Computer College (2007)

Bachelor of Science - Education - Rizal Technological Colleges (1997)