Merlin Thomas

Software Engineer with 2 years of experience in Full Stack Development using .NET technologies and Spring Boot. Experienced in building RESTful APIs, working with ASP.NET Core and MVC architecture, and developing scalable applications. Strong foundation in databases including MySQL and Oracle, with experience handling data formats such as JSON and XML. Familiar with Agile practices, writing clean and maintainable code, and collaborating effectively in team environments.

Retail Sales Assistant - Penneys (Primark) - Athlone, Ireland

(2026-02)

• Delivered high-quality customer service by handling daily customer interactions, resolving queries, and managing complaints in a fast-paced retail environment
• Processed transactions efficiently using POS systems, ensuring accuracy in cash handling, refunds, and exchanges
• Assisted customers with product selection, improving overall shopping experience and satisfaction
• Collaborated with team members to ensure smooth store operations and consistent customer experience

Software Engineer - Assuretech Business Solutions - Trivandrum, India

(2023-09 - 2025-08)

• Developed and maintained enterprise applications using .NET Framework, .NET Core, and ASP.NET MVC, ensuring scalable and reliable performance
• Designed and implemented RESTful Web APIs with structured validation and error handling
• Developed and maintained Windows Services and Worker Services for background processing and scheduled tasks
• Resolved production issues and live system bugs, improving system stability and reducing downtime
• Built and maintained Crystal Reports for business reporting and data visualization
• Developed and optimized database logic using Oracle SQL and PL/SQL (procedures, functions, triggers, schedulers, indexes) to automate processes and improve performance
• Performed query optimization and data validation, ensuring data integrity and efficient execution
• Collaborated with cross-functional teams to analyze requirements and deliver solutions within deadlines
• Followed Agile practices, participated in code reviews, and wrote clean, maintainable code

Master of Science - Software Engineering - Technological University Of Shannon (2025-09 - 2026-05)

Bachelor of Technology - Computer Science - Mar Baselios College of Engineering and Technology (2019 - 2023)