Micheal Ez

Business Management graduate with experience in accuracy-critical, process-driven environments within a large, regulated venue. Strong attention to detail with proven ability to review information for completeness, follow defined procedures, and meet time-sensitive operational targets. Experienced in handling confidential information, supporting organised records, and escalating issues appropriately.

Clear communicator with the ability to work effectively in team-based, compliance-focused settings. Proficient in Microsoft Word, Excel, and PowerPoint; comfortable working with systems, documentation, and structured workflows. Seeking a graduate-level role within business operations, management, or organisational development where I can apply analytical skills, structured problem-solving, and leadership experience in fast-paced environments.

Bartender at Convention Centre Dublin (CCD) (2022-01 – Present)

• Delivered customer service at large-scale events of up to 1,500 attendees, running within strict service timelines and venue compliance procedures.
• Processed high volumes of cash and card transactions per shift, supporting consistent till accuracy under the supervision of senior floor managers.
• Collaborated within a 12-person bar team, communicating clearly during peak service periods to ensure efficient operations and rapid issue resolution.
• Followed structured health & safety and licensing regulations specific to large-scale event venues.

Team Leader at Leopardstown Racecourse

• Led and coordinated staff during high-capacity race events to ensure smooth service delivery.
• Acted as the main point of contact between team members and supervisors during shifts.
• Supported team organisation and kept operational standards in a fast-paced environment.

Teacher's Assistant (Supporting Students with Disabilities) at Tyrrelstown Educate Together National School (2020-01 – 2020-12)

• Provided one-to-one support to a student with additional learning needs within a classroom environment.
• Worked closely with teaching and support staff to assist with lesson delivery and structured classroom activities.
• Recorded observations relating to student behaviour, engagement, and academic progress.
• Escalated concerns appropriately through formal reporting channels.
• Maintained strict confidentiality when handling personal and educational information.

BA (Hons) in Business – National College of Ireland (2021-01 – 2025-12)

Leaving Certificate – Le Chéile Secondary School (2022-12)