Nathan Mpoyi

Results-driven Field Service Engineering with 4 years of experience in the semiconductor industry, specialising in CMP tool support and complex troubleshooting. Proven ability to enhance equipment performance, reduce downtime, and implement effective diagnostic solutions. Combines hands-on technical expertise in electronics, PLCs, and signal analysis with strong customer-facing skills. Seeking a challenging Electronic Design Engineering, Automation, or Electrical Engineering role.

Field Service Engineer at Applied Material (2022-06 – Present)

Field Service Engineer specializing in CMP tool support and complex troubleshooting in semiconductor manufacturing

• Spearheaded the resolution of critical EtherCat driver communication faults by developing and implementing a novel diagnostic protocol, reducing mean-time-to-repair (MTTR) by 25% and decreasing product scrap by 5%
• Leveraged CFM and AIX digital analytics platforms to perform predictive troubleshooting, enabling preventative maintenance that increased tool up time by 30%
• Executed preventative and corrective maintenance on complex electrical, vacuum, mechanical, and gas systems, ensuring >95% tool availability for key customer production lines
• Collaborated directly with customers and cross-functional FSE teams on equipment installations and retrofits, ensuring projects were completed on schedule and to specification

Salesperson at Billsave (2018-06 – 2018-08)

Door-to-door salesperson representing SSE Airtricity

• Representing SSE Airtricity as a door-to-door salesperson
• Introduced new customers to the benefits of switching electricity suppliers
• Dealt with customer complaints and queries

Volunteer at Camara Education (2016-06 – 2016-08)

Volunteer responsible for refurbishing old desktops and laptops for reuse in education

• Worked as part of a team, responsible for refurbishing old desktops & laptops for reuse in education
• Logging old PC's into the database using Afritrack
• Systematic review process to ensure all components met critical specifications (i.e., RAM, hard drive, etc.), leading to a new PC operation and 40% reduction in latency on average

Bachelor's Degree in Electronic Engineering and Communication – Dublin University of Technology (2020 – 2022)

Bachelor's Degree in Electrical & Control Engineering – Dublin Institute of Technology (2017 – 2020)