Neha Chavan

Organized, dedicated and an ambitious post-graduate student with excellent attention-to-detail and strong analytical skills interested in working part-time. Possesses good interpersonal and social skills which could be greatly utilized in the retail and customer service domain. A good team member with leadership skills able to manage medium sized team.

Retail Assistant - Zara - India

(2025-01 - 2025-07)

• Delivered excellent customer service, assisting with purchases, returns, and product queries.
• Maintained tidy shop floors, fitting rooms, and stockrooms.
• Operated tills efficiently, handling payments and customer inquiries accurately.
• Supported promotions, seasonal displays, and inventory management.

Retail Assistant - H&M - India

(2024-02 - 2024-12)

• Provided personalized assistance to customers, ensuring a high-quality in-store experience.
• Unpacked deliveries, checked stock, and arranged merchandise according to store standards.
• Collaborated with team members to meet daily sales targets and maintain visual merchandising standards.

Deli Assistant - Subway - India

(2022-04 - 2022-12)

My role included attending customers from the counter, managing and regulating the inventory of food materials, looking over packaging and ensuring quality control standards for takeaway deliveries

Marketing Executive - Equinox Labs

(2023-01 - 2024-01)

• Led the Food Founder Ecosystem Project, connecting with entrepreneurs to promote brand partnerships.
• Designed segmentation-based outreach to target specific market segments.
• Enhanced web visibility through SEO audits and content optimization.
• Key Contribution: Improved client engagement via personalized messaging and datadriven strategies.

Master of Science in Business Management - Business Management

Bachelor of Engineering - Civil Engineering - Mumbai University (2021-05)