Sai Santhosh

Detail-oriented Software Test Engineer with 6.8 years of experience in Manual, Functional, Integration, API, and CMS testing. Skilled in Playwright automation using JavaScript with hands-on expertise across web and mobile platforms. Worked on Loan Origination System (LOS) mobile application testing. Experienced in collaborating with cross-functional teams, executing high-quality test coverage, and leveraging AI tools like ChatGPT and Microsoft Copilot for productivity.

Sr Quality Analyst - Knightfintech

(2026-04)

Angel One - Tested end-to-end Loan Origination System (LOS) mobile workflows

• Tested end-to-end Loan Origination System (LOS) mobile workflows including application submission, KYC, and loan approval process
• Validated loan eligibility logic, input validations, and edge cases across multiple customer scenarios
• Performed API testing using Postman to verify request/response and backend integration
• Logged and tracked defects using tools like Jira and collaborated with developers for resolution
• Conducted regression and functional testing to ensure stability of loan processing flows
• Verified data consistency between UI and backend using basic SQL queries
• Validated KYC integrations
• Tested failure scenarios (network issues, partial submissions)
• Worked on JSON validation

Consultant / B2 - Capgemini

(2024-08 - 2026-03)

• Performed manual, functional, integration, API, and CMS testing
• Knowledge on automation using Playwright (JavaScript)
• Validated payment flow using wallet transactions and Postman API payloads
• Triaged user issues and ensured SLA compliance
• Conducted manual, API, functional, and integration testing
• Prepared RTM, test cases, and CMS validation workflows
• Supported UAT with functional walkthroughs and feedback capture
• Worked extensively on CMS platforms validating content workflows, publishing processes, asset management, and role-based access
• Performed end-to-end CMS testing including templates, components, SEO checks, and authoring flows
• Collaborated with authors/devs to verify content deployment and UI stability post-CMS updates
• Executed regression and functional testing for content migration ensuring environment consistency
• Identified CMS-specific defects: broken components, asset issues, incorrect content mappings
• Developed scalable Playwright automation frameworks using JavaScript
• Built reusable utilities for API mocking, context management, and cross-browser execution
• Create components in the application using CMS

Governance Engineer - Ovaledge

(2021-05 - 2024-07)

• Executed manual testing processes for various software applications, focusing on usability, functionality, and compatibility
• Documented and tracked recurring support issues to aid in knowledge base development and product enhancement discussions
• Designed and executed test cases based on requirements and user stories, ensuring thorough coverage for both UI and backend components
• Assisted clients in understanding product capabilities and provided training were necessary to reduce repeat queries
• Managed customer metadata effectively
• Prepared databases based on customer requests and inserted data
• Handled client tickets related to product functionality, data issues, and integration, migration issues
• Collaborated with team members to define test strategies, test plans, and test cases based on business requirements and user stories
• Knowledge on Blaze meter tool

IT Analyst - Transaction Analysts Pvt Ltd

• Created and executed test plans, test cases, and test scenarios to effectively assess software quality and performance
• Collaborated with development teams to identify, report, and resolve API issues in a timely manner to support project deadlines
• Executed regression testing, smoke testing, and sanity testing to validate software changes and updates
• Performed transactions adding amount into wallet using debit cards/credit cards and ordered real time products to check the functionality
• Identified, reported, and tracked software defects using bug tracking tools (e.g., JIRA) and worked closely with development teams to resolve issues
• Strong understanding of mobile operating systems (iOS, Android) and devices
• Conducted impact analysis before releasing the fixes and validated post-resolution through regression testing
• Worked on upgrading the customers' KYC

BCA - Gitam University (2014 - 2017)