Shakilbin Kashem

Dedicated and customer-focused Food Service Assistant with experience in food preparation, meal service, beverage handling, and maintaining high standards of hygiene and food safety. Skilled in providing excellent customer service, working efficiently in fast-paced environments, and supporting team operations to ensure smooth daily service. Reliable, hardworking, and committed to delivering a positive dining experience while following company procedures and health regulations.

Food Service Assistant at Qatar Airways Group (2023-12 – Present)

Catering Department

• Preparing, portioning, and plating meals following visual presentation guides.
• Assembling meal trays to airline specifications and loading them into airline carts.
• Stocking airline carts with packaged food, beverages, and equipment.
• Loading and unloading trolleys, containers with cutlery, crockery, and glassware, ensuring all items are clean and in perfect condition.
• Following all food safety, hygiene, and workplace safety policies, including HACCP.

Purchasing Representatives at Al Jernas Building contracting (2022-02 – 2023-11)

• Managed end-to-end procurement of building materials and supplies—sourcing vendors, negotiating pricing and payment terms to control costs and ensure timely deliveries.
• Generated and processed purchase orders, tracked shipments and reconciled invoices to maintain accurate procurement records and support project budgeting.
• Collaborated with project managers and site teams to forecast material needs and adjust orders to align with project schedules, preventing work stoppages.
• Monitored supplier performance, addressed quality and delivery issues, and supported implementation of corrective actions to improve reliability.

Security Officer at G4S (2017-01 – 2021-04)

• Provided vigilant security coverage through regular patrols, CCTV and access control monitoring to deter incidents and protect premises.
• Managed front desk operations—greeting visitors, verifying credentials and coordinating access—while delivering professional customer service.
• Conducted secure transportation and handling of cash and valuables, following strict procedures to minimize risk.
• Coordinated emergency responses with internal teams and external responders to contain incidents and ensure safety.

Higher Secondary Certificate in History & Social Science (General) – Gazipur High School & College (2013)