Siddhant Dewulkar

Results-driven SDR with 4+ years of experience across SaaS, telecom, and digital marketing. Strong track record in outbound prospecting, lead generation, discovery calls, and pipeline creation. Skilled in multi-channel outreach, CRM management, and value-based communication. Adept at understanding customer pain points, qualifying opportunities, and driving revenue impact. Seeking an SDR role within a high-growth SaaS environment.

Operations Customer Expert - (High Touch Support) at TELEPERFORMANCE (2025-10 – Present)

Handle high-sensitivity account access and security cases for a major global technology client, including 2FA failures, account lockouts, and potential unauthorized access.

• Handle high-sensitivity account access and security cases for a major global technology client, including 2FA failures, account lockouts, and potential unauthorized access.
• Conduct structured troubleshooting conversations to diagnose issues, guide users through secure recovery steps, and restore access while maintaining strict compliance with client policies.
• Maintain 100% quality scores while managing 30–50 cases per day across chat, email, and internal ticketing systems.
• Collaborate with internal teams to streamline workflows and improve case-handling efficiency.
• Contribute to user retention by resolving issues efficiently, reducing friction, and ensuring users remain confident and active on the platform.

Digital Marketing & Sales Associate (part-time) at NAPBLOG (2024-10 – 2025-09)

Generated leads through targeted inbound and outbound demand-generation campaigns with improved conversion rates and organic traffic growth.

• Generated 500+ qualified leads through targeted inbound and outbound demand-generation campaigns.
• Improved conversion rates by 18% by optimizing landing pages and marketing funnels.
• Managed marketing automation tools and CRM systems to track engagement and lead scoring.
• Increased organic website traffic by 30% through SEO and content marketing strategies.
• Collaborated with cross-functional teams to launch high-performing campaigns.

Lead Sales Consultant at EIR/Meteor (2023-05 – 2025-09)

Owned the full B2B & B2C sales cycle from prospecting, qualification, solution presentation, negotiation, and closing across broadband, mobile, device, and insurance products.

• Owned the full B2B & B2C sales cycle from prospecting, qualification, solution presentation, negotiation, and closing.
• Consistently exceeded monthly sales targets, generating €10,000+ in new monthly contract value across broadband, mobile, device, and insurance products.
• Conducted 40–60 discovery conversations weekly to uncover customer needs, budget, and decision criteria using SPIN and consultative selling frameworks.
• Executed high-volume outbound outreach (calls, walk-ins, follow-ups) to build a pipeline and convert warm leads into closed deals.
• Delivered tailored product demos and value propositions that improved close rates and reduced objections.
• Managed CRM pipelines, end-to-end opportunity tracking, forecasting, follow-ups, and post-sale onboarding.
• Built long-term customer relationships, driving repeat business, referrals, and upsell opportunities.
• Collaborated with technical and provisioning teams to ensure smooth onboarding and reduce churn.
• Recognized for top performance in customer satisfaction, sales consistency, and solution-based selling.

Business Development Representative at Zillionite (2020-01 – 2020-09)

Led B2B client acquisition for leadership development programs targeting SMEs, MSMEs, and family-run businesses with discovery-led sales approach.

• Led B2B client acquisition for leadership development programs targeting SMEs, MSMEs, and family-run businesses.
• Conducted discovery-led sales calls, identifying organisational challenges and positioning tailored solutions.
• Delivered customised presentations and proposals that aligned business goals with training programs, workshops, and thought leadership initiatives.
• Executed inbound and outbound campaigns that increased brand engagement and generated a qualified pipeline.
• Mentored a team of 4 analysts to research opportunities and execute targeted outreach, improving conversions and lead quality.

MBA-Tech (Dual Degree) in EXTC & Marketing – NMIMS (2021-03)

Master of Science in Digital Marketing – Dublin Business School (2022-11)