Incident Manager
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An experienced ITIL Incident, Support and On-call engineer with expertise designing, implementing, and managing security solutions utilising Lean Six Sigma and ITIL methodologies. Have 11+ years of experience and demonstrate a proven performance record in front office roles within commercial, banking, intelligence, defence industry and pharmaceutical sectors. Experienced with handling cyber security risk management, Security Investigations, Vulnerability Management and Information Security Policies and Procedures.
Driven ITIL management professional with solid commercial experience in large-scale high-volume business environments.