Stephen

A licensed and highly experienced property professional with nine years experience across lettings, block management, and residential property operations within the Irish private sector. I have managed every stage of the lettings and tenancy lifecycle, overseen multi-unit housing developments, and supported residents, contractors, and landlords to ensure safe, compliant, and well-maintained buildings.

Lettings Team Manager & Block Facilitator at Petra Property Management (2023 – Present)

Since 2023, I have served as Lettings Team Manager & Block Facilitator with Petra Property Management, overseeing multi-unit developments and ensuring full regulatory, operational, and financial compliance. My role encompasses the end-to-end management of lettings, contractor coordination, resident relations, and site operations, delivering consistent standards across complex residential portfolios. Oversight of multiple apartment blocks and housing developments.

• Management of service charge budgets, financial planning, and expenditure tracking.
• Ensuring full compliance with fire safety, building regulations, and statutory obligations.
• Coordinating contractors for maintenance, repairs, and planned works.
• Managing resident queries, disputes, and communications.
• Conducting site inspections.
• Delivering full-cycle lettings services.
• Advertising and marketing properties.
• Organising and conducting viewings.
• Overseeing tenancy applications and compliance checks.
• Preparing lease agreements.
• Managing tenancy issues, renewals, inspections, and maintenance requests.

Lettings Manager at Finchley Estates (2016 – 2023)

From 2016 to 2023, I served as Lettings Manager with Finchley Estates in Dublin, overseeing the full lettings portfolio and acting as the primary liaison for both landlords and tenants. My responsibilities included managing viewings, negotiations, vetting, inspections, dispute resolution, and maintenance coordination while ensuring accurate records and CRM data across a high-volume operational environment.

• Managed the complete letting process for a large portfolio.
• Acted as primary point of contact for landlords and tenants.
• Oversaw viewings, negotiations, and tenant vetting.
• Coordinated property maintenance.
• Performed inspections and tenancy checkouts.
• Resolved tenancy disputes.
• Maintained accurate records and CRM data.

Higher Certificate in Property Services – Ballsbridge College of Further Education (2020 – 2022)

BA in Art – IADT Dún Laoghaire (2015 – 2020)