
Susan Fitzpatrick
BComm MBS
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About
Widely experienced senior executive with significant commercial, operational and business management skills gained from an accomplished career in medical devices, logistics and supply chain
Experience
Global Category Manager - Indirect Procurement at Dell EMC (2023-08 – 2026-02)
- Managed the global spend on Business Process Outsourcing
- Liaised with Suppliers to drive cost savings for Dell EMC
- Prepared the Category Strategy to optimise best practices
- Conducted Quarterly Business Reviews with Suppliers to streamline the business
Regional Commodity Manager - Indirect Procurement at Dell EMC (2019-01 – 2023-08)
- Managed the spend on Contract Labour for the EMEA region
- Liaised with Contract Labour Suppliers to drive cost savings for Dell EMC
- Managed the RFQ process
- Conducted Quarterly Business Reviews with Suppliers to streamline the business
Global Buyer/Purchasing Analyst at Dell EMC (2017-12 – 2018-12)
Contract
- Managed the global purchasing for Dell EMC for Software and Peripheral components
- Liaised with Planners, Global Supply Managers and Global Commodity Managers to influence decisions
- Monitored the end to end supply chain
- Identified key areas for process improvement and cost reduction
Business Development Manager Southern Territory at Premier Medical (2015-11 – 2017-11)
- Managed a sales territory including 25 hospitals in Mayo, Galway, Clare, Limerick, Tipperary, Kerry Cork and Kilkenny selling medical devices to consultants in the fields of Orthopaedics, Gynaecology, Urology, Cardiology and Plastic Surgery
- Provided sales support to consultants in theatre
- Arranged overseas training for consultants
- Sponsored and attended conferences to promote products
- Organised breakfast and lunch meetings on a regular basis
- Arranged simulator training and wet labs as required
Office Manager at Premier Medical (2012-02 – 2015-11)
- Processed customer orders and shipped orders to customers on a daily basis
- Monitored stock levels at wholesaler sites and replenished stock levels accordingly
- Placed purchase orders for stock and performed weekly stock takes
- Arranged logistics for capital equipment to and from hospitals
- Upgraded the company website
- Prepared for ISO audit and trained in use of Almir ISO office system
- Completed the submission to HPRA for a Pharmacy Wholesale licence
Sales Manager Ireland at Flextronics Global Services (2007-06 – 2012-01)
- Managed the sales function for Ireland and for the European business
- Developed new business for the air, sea and road freight forwarding segments
- Liaised with sales teams and customers to understand their requirements and ensure delivery of unique features in the freight forwarding process
- Sourced the most competitive carriers in order to keep costs to a minimum
Sales Executive at Flextronics Global Services (2005-06 – 2007-06)
- Identified and won key business accounts that resulted in increased revenue and increased profits
- Led the project management of key accounts during commencement phase
- Managed existing business and identified and won new business from existing customers
Business Development Executive at International Cargo Services (2003-06 – 2005-06)
- Responsible for the sales development of the air, sea and road freight forwarding segments of the business
- Managed existing accounts and identified key areas of growth
- Developed value add logistics functions such as hub set up and storage on behalf of clients
Passenger & Cargo Sales Manager Ireland at Royal Jordanian Airlines (2001-07 – 2003-06)
- Responsible for the growth of passenger and cargo business for Royal Jordanian airlines
- Planned and implemented advertising campaigns and sales promotions
- Exhibited at trade shows
- Managed the sales office and reservations team
Traffic/Logistics Specialist at Dell Computers (2001-01 – 2001-07)
- Managed the carrier performance on a daily/weekly/monthly basis
- Evaluated and recommended alternative carrier options based on cost reductions achievable
- Examined the order services process achieve the elimination of backlog orders and expedite delivery to customers
Cargo Sales Manager at Chapman Freeborn Air Marketing (1995-01 – 2000-12)
- Responsible for sales development on behalf of client airlines
- Negotiated business agreements and pricing contracts with both airlines and customers
- Organised sales promotions
- Developed the cargo charter and passenger charter market
Secondary Level Teacher at Laurel Hill Colaiste (1992-09 – 1994-12)
- Education of second level students in the subjects of French and Business Organization
- Supervision of exams and correction of exam papers
- Administered tutorials and grinds
Marketing Assistant at Eagle Star Insurance (1990-04 – 1992-04)
- Completed various marketing research assignments
- Gathered marketing intelligence material on the insurance industry
- Prepared marketing material for awards, conferences and product launches
- Engaged in PR and advertising duties
Education
Masters of Business Studies – NUIG (1990)
Bachelor of Commerce Degree – NUIG (1988)
Leaving Certificate – Laurel Hill Colaiste Limerick (1985)