Suzanne Begley

Presented design proposals to clients using clear concepts and revision summaries. Coordinated with contractors to complete flooring and interior fit-outs successfully. Advised clients through design decisions to match vision within set budgets.

Kitchen design consultant - De Barra Kitchens - Dublin, Ireland

(2019-10 - 2026-05)

• Presented design proposals to clients using clear concepts and revision summaries.
• Coordinated with contractors to complete flooring and interior fit-outs successfully.
• Advised clients through design decisions to match vision within set budgets.
• Built lasting client relationships that drove repeat work and referrals.
• Addressed customer service enquiries quickly and accurately.
• Maximised customer satisfaction by resolving service issues promptly.
• Monitored customer surveys and feedback to develop corrective actions for service-related issues.

Colour & Interior Design Consultant - Pat McDonnell Paints - Dublin, Ireland

(2018-02 - 2019-10)

• Removed hazards by maintaining clean, safe working environments to prevent accidents.
• Interacted with customers to understand needs and deliver consistently excellent service.
• Conducted personalised colour consultations for clients, advising on optimal colour palettes for home interiors.
• Utilised sophisticated colour matching software to deliver precise and satisfactory outcomes for clients.
• Delivered tailored advice on textile and furniture colours, complementing overall design schemes.

Sales Advisor - Laura Ashley Ltd - Dublin, Ireland

(2012-01 - 2018-02)

• Met sales targets through proactive promotion and excellent customer service.
• Enhanced customer loyalty through exceptional service, resulting in repeat business and referrals.
• Advised customers on product range, pricing, delivery options, warranties, and usage to enhance informed purchasing decisions.
• Demonstrated comprehensive knowledge of furniture specifications and design trends to advise customers effectively.
• Promoted new products and current promotions to customers, resulting in increased sales opportunities.
• Processed customer returns, refunds, and exchanges efficiently at customer service desk to maintain customer satisfaction.
• Replenished items and organised displays to keep stock looking professional.
• Operated register to process payments via cheque, cash and cards.
• Assisted in annual stocktaking through counting, record-keeping and documenting.

Certificate of Higher Education - Visual Merchandising - Dublin Institute of Design (2008 - 2008)

Certificate of Higher Education - Interior design & Architectural drawing - Dundrum college of further education (2006 - 2006)