Sylvie Moser

Experienced Personal Assistant and Itinerary Planner with over 10 years of administrative experience in international corporate environments. Skilled in executive support, travel coordination, and managing complex schedules across multiple time zones. Known for strong organizational abilities, discretion, and the ability to manage high volumes of communication while maintaining efficiency and accuracy.

Itinerary Planner - Joe O'Reilly Limited - Cork, Ireland

(2025-05)

• Designed personalized travel itineraries for international visitors to Ireland.
• Coordinated bookings with hotels, transport providers, and tour guides.
• Managed complex reservations while ensuring cost efficiency and customer satisfaction.
• Created visually clear and informative travel documentation.
• Provided multilingual (French/English) support and rapid response to last-minute client changes.

Personal Assistant to the Tax Team - Baker McKenzie S.à r.l. - Luxembourg

(2022-01 - 2025-04)

• Managed complex calendar coordination across multiple time zones to ensure smooth scheduling.
• Handled approximately 100 daily communications (calls, emails, faxes), improving team efficiency.
• Organized international travel and provided specialized support to the tax team.
• Assisted lawyers in preparing legal documentation while ensuring confidentiality.
• Utilized iManage and Open InTapp for secure document and time management.

Personal Assistant to the Corporate Team - Nautadutilh S.à r.l. - Luxembourg

(2019-12 - 2022-01)

• Organized calendar events, travel arrangements, and conference calls.
• Assisted in legal documentation in French and English, ensuring correctness and layout.
• Prepared materials for board meetings and created structural graphics.
• Monitored expenses and maintained an organised filing system for financial records.

Administrative Assistant / Office Facilities Manager - Northern Trust Company - Luxembourg

(2016-06 - 2019-12)

• Supported the COO and Head of Luxembourg with administrative tasks and operational activities.
• Coordinated office supply inventory and ensured compliance with internal policies.
• Assisted with planning and scheduling of project timelines and milestones.
• Monitored vendor performance to ensure budget compliance and efficiency.

Receptionist / Administrative Assistant - State Street Bank - Luxembourg

(2011-06 - 2016-05)

• Managed agendas and accommodations for internal meetings.
• Handled internal and external communications and monitored office supplies.
• Demonstrated multitasking skills while managing the switchboard and reception area.

Completion B2.2 Level CEFR - EF English Language Academy (2022-11)

Secondary Professional Certificate - Chambre Des Métiers (1996-06)