Account Manager

Were looking for an Account Manager who will manage a portfolio of our strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.

Work location: hybrid from Tel AvivCurious about what it's really like to work?Explore our benefits, culture, and what success in your first year could look like here.If you are interested in this opportunity, please submit your CV in English.Key ResponsibilitiesIdentify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals.

Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.Maintain and develop strategic vendor relations with AWS.Regularly attend business events and conferences to promote and educate prospective clients on our benefits.Requirements: 3+ years of experience in Customer Success, Customer Engineering, or Account Management roles in a B2B SaaS company2+ years of experience in sales of complex public cloud like AWS/GCP/AzureA proven, successful track record of generating revenue and closing businessExperience working with or at startups/ISV companiesIn-depth experience with selling and supporting AWS servicesDemonstrated ability to engage and influence C-level executivesExcellent written and verbal communication skills in English and HebrewExcellent presentation and organizational skillsAbility to work in a fast-paced environmentWorking experience with Salesforce or Hubspot - advantageAWS cloud certificated - advantage Knowledge or experience in FinOps - advantage.This position is open to all candidates.