Commission Analyst

As Commission Analyst at our company, youll own one of our most visible and business-critical functions - ensuring that all commission-based people across our GTM and CS organizations are rewarded accurately, transparently, and on time.Youll own end-to-end commission operations for a global population of 400 Sales and CS employees, partnering closely with Sales, Finance, People, and Revenue Operations teams. This is a high-impact role focused on commission calculations, plan implementation, reporting, dispute resolution, and continuous process improvement, where accuracy, analytical thinking, and cross-functional collaboration are essential.This is your opportunity to elevate how our company scales its variable compensation processes globally - ensuring fairness, clarity, and operational excellence at every step.Job responsibilitiesOwn Commission CalculationsCalculate and validate commissions for 400 employees across Sales and CS, applying approved plans and rules and catching cases where results don't match what's expected.Analyze Commission Plan PerformanceReview quota attainment and payouts against plan definitions to confirm calculations are correct, then go a layer deeper to assess whether plans are driving the intended behavior. Surface outliers and recommend design changes where plans aren't performing as intended.Manage Quota AssignmentsTrack assigned versus unassigned quota across the organization, spot coverage gaps or misalignments, and partner with Sales Ops and HR to keep assignments current as headcount and territories shift.Reconcile Source DataCheck and align data across CRM, HR, and the commission system.Implement Compensation RulesConfigure and maintain compensation plans, crediting rules, and calculations in the commission system, and assess the downstream impact of changes before they go live.Maintain Core ReportingProduce and refine reporting on attainment, payouts, adjustments, and exceptions, watching for trends that need attention.Manage Adjustments &

• CorrectionsProcess approved manual adjustments, retro changes, and exception cases, and keep an eye on patterns across them that point to a bigger fix needed elsewhere.Investigate Discrepancies &
• DisputesAnalyze payout issues and employee inquiries using data and how the system is built to calculate them, and feed common themes back into plan or process improvements.Support System Changes &
• TestingTest and validate changes to plans, calculation rules, and integrations before release, including their impact on affected employees.Manage &
• Investigate Commission DisputesOwn the end to end process when sellers or other employees dispute their commission payouts, from intake through resolution. Dig into the data and system logic to determine whether the payout is correct, communicate the outcome clearly back to the employee.Requirements: Education &
• Experience:Bachelors degree required4 years of experience in commissions, revenue operations, FP&A, accounting, payroll, or a related functionTechnical Expertise:Proven success in leveraging systems and automation to drive process efficiency and accuracyExperience managing large-scale commission programs in high-growth environmentsStrong proficiency in Excel/Google SheetsPreferred: Experience with NetSuite, CIQ, and SalesforceSkills &
• Qualities:Exceptional attention to detail and accuracyExcellent communication and collaboration skillsStrong analytical and problem-solving mindsetHighly organized, adaptable, and comfortable managing multiple priorities in a dynamic environmentAbility to work effectively with both remote and in-person teams.This position is open to all candidates.