CSM

We are looking for a Customer Success Manager What youll do:Manage customer relationships and ensure high customer satisfactionSupport onboarding and implementation processesGuide customers in using the platform effectivelyMonitor customer usage and identify growth opportunitiesWork closely with Product, Support, and Sales teamsHandle customer feedback and improve customer experienceBuild long-term relationships with customers and key stakeholdersHelp customers maximize the value they get from the platformRequirements: Bachelors degree in Engineering- Must!1 -3 years of experience in Customer Success, Account Management, or Support in a SaaS companyStrong interpersonal and communication skillsHigh level of service orientation and customer-centric mindsetAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and attention to detailFluent Hebrew and EnglishHybrid availability for our Tel Aviv officeThis position is open to all candidates.