Customer Experience Representative

Joining our team in Israel, helping our customers have a unique customer experience.Serve as the main point of contact for our customers throughout their journey at WeSki.Post-booking support according to customers needs.Support during the trip to give a great customer experience.Represent the voice of the customer and influence product development roadmap.Rotating Shift Work Schedule, including weekends.This position is for a contract of up to 6 months, with an option for renewal.Requirements: Native-Level English speaker with strong verbal & written English skills - must1 years of experience working in a tech company, ideally in travel.1 years of experience in customer service / experience, ideally in a remote setting.Experience working with support and CRM systems, preferably the following platforms: Hubspot, Zendesk- advantage.Ski experience - advantage!Solve complicated problems that need simple solutions.Proven technical skills and self-learning ability, capable of thoroughly understanding the functional and technical aspects of a complex system.Highly organized with an ability to multitask with multiple priorities.This position is open to all candidates.