Data Center IT Infrastructure Engineer

Were looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.Your responsibilities will includeSolve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshootingExecute workarounds and solutions for IT hardware issuesAct as a subject matter expert and point of escalation for L1 and L2 techniciansCreate new processes and documentation for IT hardware teamCollaborate with related departments to imCollaborate with vendors on warranty replacements (RMA), create requests and manage.Improve support processes, documentation and training materialsRequirements: Knowledge of datacenters, and server equipmentDeep knowledge of IT hardware and practical experience of troubleshootingSkills working with the Unix/linux operating system and command lineExperience with equipment monitoring, data analysis and presentationProactiveness and sense of responsibilityHigh proficiency in spoken and written EnglishThis position is open to all candidates.