Were looking for a hands-on Fullstack Team Lead to lead one of our core R&D teams.This role is ideal for someone who is still a strong individual contributor, but also wants to lead people, shape architecture, and build a team. Youll be responsible for owning a meaningful product area end-to-end - technically and organizationally.This is not a pure management role. You are expected to write production code, lead by example, and take deep responsibility for delivery and quality.What the Job Entailswe are the AI operating system built for enterprises running complex, regulated operations.
We deploy purpose-built agents that resolve real workflows end-to-end, compliantly and at scale across insurance and financial services. Were a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter and cut costs. Our platform connects customer and employee interactions with back-office systems to automate complex workflows end-to-end - all delivered with the highest standards for auditability, explainability, and governance.Backed by top-tier VCs, our company has raised $45 million to date, including a $30 million Series A in March 2026 led by Headline, with participation from Lightspeed, Jibe Ventures, Illuminate Financial, Munich RE, and Phoenix.If youve engaged with a leading brand online, chances are youve already interacted with Taylor, our AI Agent.At our company, were building the future of customer experience - a platform that empowers brands to create autonomous AI agents across industries like e-commerce, SaaS, cybersecurity, gaming, and more.Were a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter, cut costs, and deliver human-like customer experiences.
Our platform already processes hundreds of thousands of conversations at any time, delivering customer support at superhuman speed and accuracy.What You'll DoLead a small, high-impact fullstack team (initially 3-6 engineers)Own architecture, design, and implementation of core product areasMake key technical decisions with a strong focus on scalability, reliability, and developer experienceMentor, coach, and grow engineers - technically and professionallyDrive execution: break down complex problems, prioritize work, and ensure deliveryCollaborate closely with Product, Design, and other R&D teamsHelp shape engineering standards, best practices, and team cultureTake part in hiring and building the next generation of our company engineersTech StackFrontendReact (hooks) TypescriptHeadless components MUITanStack QueryViteWebSockets RESTMultiplayer / real-time web app architectureLocal-first methodologyBackendNode.js TypescriptExpress ZodLLM & vector-based architecturesPostgres Drizzle ORMDistributed systems with queues, caches, and locks (Postgres Redis)OpenTelemetry (o11y)Monorepo.Requirements: You have 6 years of professional experience in software developmentYou have strong fullstack experience (frontend backend)You have hands-on leadership experience (team lead / tech lead / unofficial lead counts)Youre fluent in Typescript and modern web developmentYou deeply understand distributed systems, including race conditions, retries, and failure modesYou believe small, focused teams outperform large onesYou care about your team and take responsibility for their growthYoure comfortable operating in ambiguity and incomplete processesYou enjoy both building and teachingYouve worked with LLMs / AI-driven systemsYoure strong in relational database design and data modelingYoure highly product-oriented and think beyond just codeYouve worked in early-stage or fast-scaling startupsYou naturally take ownership and push things forward.This position is open to all candidates.
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