HRBP

We are a global company connected to over 1,000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods on a single payment page.Main Roles and Responsibilities:Interpersonal Excellence &

• Relationship ManagementMiddle Management Ally: Act as a close partner and trusted advisor to Heads of Departments (HODs). Understand their daily operational struggles, diagnose friction points, and provide them with active, human-centric support rather than bureaucratic barriers.Employee Connection &
• Trust: Be an approachable, visible point of contact for employees - making sure they feel heard, valued, and connected to our culture.High Emotional Intelligence (EQ): Navigate complex personal, political, and cultural dynamics across different regions with extreme sensitivity, maturity, and a human-first approach.Salesforce System, Portal &
• Core People ManagementDepartment &
• Team Leadership: Lead, mentor, and direct a global HR team of professionals, establishing high operational standards and clear ownership of execution.System &
• Portal Ownership: Run day-to-day employee processes - onboarding, offboarding, probation check-ins, and promotions - entirely within Salesforce.Org Data Integrity: Maintain all org charts, reporting lines, job titles, and department structures accurate and up to date in Salesforce.Cross-Departmental Collaboration &
• Global AlignmentUniversal Departmental Alignment: Ensure equitable, high-touch support across all global business units.Think Global, Do Local Focus: Maintain consistent global HR standards while tailoring execution to local office cultures and regulations.Talent Strategy &
• Career Paths: Build internal talent pools and clear career progression paths in alignment with HODs.Performance, Leadership &
• Managerial DetectionManagerial Coaching &
• Detection: Proactively monitor internal team dynamics to detect leadership gaps, providing continuous guidance, mentorship, and practical management tools to HODs.Practical Performance Reviews: Lead lightweight performance cycles focused on real growth and feedback, rather than formal "box-ticking."Conflict Resolution: Decisively resolve organizational challenges, toxic behaviors, and escalations with empathy and high integrity.Recruitment &
• Offboarding LogisticsRecruiter Performance Monitoring: Actively monitor the progress, output, and quality of results delivered by external or internal recruiters to ensure high-quality and timely talent acquisition.Compliant &
• Smooth Onboarding and Offboarding: Lead voluntary and involuntary terminations in close coordination with our Legal team.Risk Mitigation &
• Asset Retrieval: Oversee asset retrieval and work with IT/Security to ensure prompt access removal when someone leaves.Requirements: Mandatory Professional Experience &
• Profile:A minimum of 8 years of professional HR experience, with a proven track record of owning end-to-end people processes.Managerial Experience: Solid, proven team management experience (must have managed at least 2-3 direct reports previously). The candidate must demonstrate the ability to lead, delegate, and scale a global team.Language Requirement: Business-fluent or native English (written and spoken).Advanced Salesforce System Skills: Proven, deep hands-on experience utilizing Salesforce as the primary platform for data management and task tracking is an absolute prerequisite.Stellar Interpersonal Skills: Natural charisma, outstanding empathy, and a proven track record of building authentic, trust-based relationships with middle management and diverse employee groups.Fast-Paced Startup/Scale-up Background: Mandatory experience working within high-growth, fast-paced startup or scale-up environments. Must demonstrate the ability to build processes from scratch, adapt to fluid environments, and handle rapid organizational changes.This position is open to all candidates.