Implementation Manager
תיאור המשרה
We are seeking an Implementation Manager with HR experience to guide clients through the onboarding process onto our SaaS-based human resource platform. The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximize the value of our offerings. Strong communication and project management skills are essential for this role.Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor.
If you dont have nearly enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us.Come and be you with us:Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work.
If thats bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, were waiting with open arms. Come join us.Job responsibilitiesWhat will you do?You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelinesBe the main point of contact for our clients from point of sale through to deploymentGather system requirements and business objectives from customersAssess how best to configure the platform and provide guidance on best practices and successful deploymentIdentify and analyze project risks & dependencies on an ongoing basisAnalyze operational data and use it to constantly scale and find efficiencies in internal workstreamsWork cross-functionally with our Sales, CS Engineers, Product & Account teamsMaintain detailed project plans to communicate project status both internally & externallyPerform risk management to minimize project risksReport and escalate to management as needed when project time deadlines become at-risk.Requirements: We want to hear from you if you have:Proven experience as an Implementation Manager/Onboarding Specialist (3 years)Proven technical experienceStrong understanding of SaaS and the technology industryKnowledge of HRStrong problem-solving skills and an ability to think outside of the boxAbility to interact with product specialists and development teams around delivery/roadmapA can-do approach with the ability to thrive under pressureExcellent client-facing and internal communication skillsExcellent written and verbal communication skills in English and Hebrew ( Must)Solid organizational skills including attention to detail and multitasking skillsA passion to learn the Bob product and tech-savvinessThis position is open to all candidates.
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