IT Manager

CloudZone is a global leader in multi-cloud services and a top-tier partner of AWS, Google Cloud, and Microsoft Azure. With over 14 years of expertise, we excel in helping companies maximize the full potential of their cloud investments, delivering exceptional business outcomes with efficiency and precision. What truly sets CloudZone apart is our awesome vibe, outside-the-box thinking, colorful professionalism, and unwavering customer obsession.

Sounds exciting? Then keep reading; we’re looking for an experienced IT Manager to lead our IT, ensure seamless IT service delivery, and drive the company's information security strategy.

Key Responsibilities

• Manage the Israel IT environment, overall infrastructure, and core SaaS applications while driving security standards (SOC 2, ISO 27001).
• Provide direct Tier 1–3 technical support and troubleshooting for both local and remote employees globally.
• Manage end-to-end onboarding/offboarding, including user accounts, permissions (Okta, Google Workspace, M365), and technical orientation.
• Oversee full hardware lifecycle (procurement, deployment, inventory management) and MDM administration (Jamf, Intune).
• Maintain office network infrastructure (Wi-Fi, firewalls, VPNs) and manage relationships with local vendors and hardware suppliers.

Requirements

Hybrid model for this role specifically: on-site presence required 4 days a week to oversee operations and assist with Helpdesk support as needed.

• 3+ years of experience in IT roles.
• Proven track record of managing IT infrastructure, applications, and information security.
• Experience with MDM, EDR, and SSO tools, for example: Okta, Kandji, SentinelOne, etc...
• Hands-on experience with cloud technologies (AWS, Azure, GCP) and on-premise systems, advantage.
• Knowledge of information security standards, frameworks, and regulations.
• Strong project management skills with the ability to lead cross-functional initiatives.
• Excellent communication and interpersonal skills, with the ability to work with stakeholders at all levels.
• Experience in budgeting and third party vendors management
• Bachelor's degree in Computer Science, Information Systems, or a related field (Master's degree is a plus).
• Fluent in Hebrew and English