IT Specialist

As an IT Specialist, youll play a key role in keeping our growing team productive, secure, and connected. Youll own day-to-day employee IT support, manage onboarding and offboarding, administer core identity and endpoint systems, and help maintain the infrastructure behind our Tel Aviv office. This is a hands-on role for someone who enjoys solving problems independently, working closely with employees, and improving IT operations as the company scales.What Youll DoSupport Employees Day-to-Day: Serve as a primary point of contact for employee IT support, troubleshooting hardware, software, access, and connectivity issues.Own Onboarding & Offboarding: Manage employee setup and departure end-to-end, including accounts, access permissions, devices, and equipment.Administer Core IT Systems: Manage identity, access, endpoints, and SaaS platforms such as Okta, Kandji, 1Password, Google Workspace, and CrowdStrike.Maintain Office IT Infrastructure: Support networking, conference rooms, Zoom Rooms, printers, workstations, and other office technology.Improve IT Operations: Help streamline recurring processes and identify opportunities to use automation, scripting, and AI to make IT operations more efficient.Requirements: What You Bring2-3 years of experience in IT support, IT operations, or a similar hands-on role.Strong experience supporting macOS environments and administering Google Workspace.Hands-on experience with identity providers such as Okta, Entra ID, or JumpCloud.Experience with MDM platforms such as Kandji, Jamf, or Intune.Working knowledge of networking fundamentals, including VLANs, DNS, DHCP, Wi-Fi, and VPNs.Strong troubleshooting and independent problem-solving skills.Clear communication skills and a service-oriented approach to supporting employees.Nice to HavesBackground or experience in information security.Experience with scripting and automation, with an interest in using AI to improve IT operations.This position is open to all candidates.