IT System Admin

We are searching for an adaptable and quick-learning IT System Admin to join our global IT team. This role involves delivering technical support across our various offices, managing local and remote IT infrastructures, and ensuring efficient tool and system utilization. The ideal candidate possesses a robust IT foundation, embraces various technologies, and has an inherent passion for continuous learning.

In close collaboration with all departments you'll contribute to the operational success of technology solutions that fuel our growth.Responsibilities:Oversee day-to-day IT operations, including hardware, software, and network troubleshooting, support, and maintenanceDevelop documentation and user training materials on software and toolsEstablish scalable employee lifecycle management processes, ensuring seamless and compliant operationsDevelop and execute IT policies and procedures that enhance data security, system integrity, and availabilityEnforce compliance with ISO27001 or other information security standardsPermissions and licenses management across company appsManage and maintain hardware inventory, orders, and external vendor relationshipsPackage and distribute software packages across various operating systemsRequirements: 3+ years of relevant experience in a similar roleExceptional communication and interpersonal skills, facilitating effective collaboration across all organizational levelsProficient troubleshooting skills for both hardware and software, with the ability to address simple user problems and complex technical issues methodicallyThorough understanding of various operating systems, including Windows, macOS, Android, iOS and various IoT systemsExperience with MDM/MAM solutions such as Intune and Google DMCoding or scripting skills in any language that you are proficient withFamiliarity with enrollment processes for BYOD and company-owned devicesFamiliarity with Zero Trust Security Model principal, architecture and solutionsProficiency with managing RBAC federated authentication protocols (SAML/OAuth/OpenID) and provisioning specs (SCIM)Exposure to server and public cloud architecture (AWS/GCP/Azure)This position is open to all candidates.