IT Tech Lead

What am I going to do?Identity &

• Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies.Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations.SaaS &
• Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows.AI Integration &
• Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows.Security &
• Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).Requirements: 6 years in systems engineering, modern IT infrastructure, or DevOps.Identity Expert: Deep, hands-on administration experience with Okta (advanced lifecycle management, API integrations, and SAML/OIDC configuration).MDM Expert: Advanced engineering experience with Jamf Pro (building configuration profiles, managing extension attributes, and scripting policy deployments).AI Literacy: Proven track record of using AI tools (e.g., Copilots, LLM APIs) to accelerate scripting or optimize IT workflows.Automation: Highly proficient in scripting (Python, Bash, or PowerShell) and using SaaS integration platforms (e.g., Okta Workflows, Workato).A "SaaS-first" mindset that favors API integration and automation over manual configuration.Strong troubleshooting skills and the ability to explain complex technical architecture simply.This position is open to all candidates.