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Are you seeking a challenging and exciting new opportunity?

Priority

Hospitality, a leading technology company revolutionizing the hospitality industry, is looking for passionate individuals to join our growing Customer Support team.

Requirements Excellent communication skills: Strong verbal and written communication skills in both Hebrew and English.Patience and empathy: Ability to listen attentively to customers and understand their needs.

Quick learner: Willingness to learn new technologies and stay updated on relevant knowledge.

Analytical thinker: Ability to analyze problems and find creative solutions.

Team player: Ability to collaborate effectively in a dynamic environment.

Nice to have: hospitality industry experience.

Provide exceptional customer support: Offer professional, efficient, and friendly assistance to our clients regarding technical issues related to our products.Management of new clients: from post-sales to training to go-live, engaging with internal and external interfaces, including time management, and monitoring skills.

Troubleshoot effectively: Independently identify, analyze, and resolve system issues or follow established guidelines. Empower customers: Train new and existing customers on how to use our products. Document interactions: Accurately record all customer inquiries in our CRM system. Drive continuous improvement: Participate in projects aimed at enhancing our services and processes.