Senior Site Reliability Engineer (Cortex)

Join a team of senior engineers operating in a large-scale, multi-cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role - youll work at the core of a complex, high-impact system alongside experienced DevOps professionals in a fast-paced, cybersecurity-focused organization.Your Impact:Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)Drive end-to-end troubleshooting across complex, distributed systems with high context switchingDesign, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) - not just react to alertsCollaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performanceWork hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflowsDevelop and maintain automation and tooling (primarily in Python)Gain deep understanding of system architecture and interconnected servicesContribute to a culture of operational excellence in a high-scale, high-availability environmentOn call responsibilities:Daytime hours (12:00-20:00)Occasional weekends and holidays (rotation-based).Requirements: Your experience:5+ years of experience in SRE roles in production environments at scaleStrong hands-on experience with Kubernetes and TerraformStrong hands-on experience with at least one major cloud platform (GCP or AWS required)Experience building and configuring monitoring systems (e.g., Prometheus, Grafana)Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux)Proficiency in Python for scripting and automationStrong troubleshooting and problem-solving skills with a passion for incident handlingAbility to work in fast-paced environments with high context switchingHighly responsive, proactive, and ownership-drivenStrong collaboration and communication skillsCurious mindset and eagerness to learn.This position is open to all candidates.