דלג לתוכן הראשי

Store Supervisor- Jerusalem

Customer Service
חברה בתחום רכב ותחבורה
ירושלים, ישראללפני 2 חודשים
משרה מלאה

תיאור המשרה

As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store Manager in your country, and responsible for flawless execution of your location hitting all targets.You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance.

You have a keen eye for operational details and the skills to drive changes and improvements in the team.You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.מה תעשוBusiness Performance & HealthPartner with Store leadership to communicate and execute the vision, business needs, and strategies at your locationDisplay a hands-on approach by consistently coaching, training and developing our company Advisors at your locationParticipate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your marketAnalyze data and collaborate with Store leadership to track and manage progressMaintain operational overview and translate business needs to actions on the floorConstantly search for improvement.Demonstrate ability to seamlessly cover daily store management duties as neededCustomer Experience & Brand ManagementResponsible for ensuring all employees provide a best in class customer experience for every customerEnsure all employees align with our company's Dress Code and Grooming GuidelinesPartner with store leadership and operations team on any key events or demand generation activities as neededManage customer escalations quickly and effectivelyEmpower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting our company's missionDemonstrate mastery of presenting, selling and delivering the entire company ecosystemEnsure facility maintenance and showroom presentation adhere to the brand standardControl store expenses continually striving to reduce costsEmployee Engagement & DevelopmentObserve, review and continuously provide feedback on employee performanceCoach and mentor staff, introduce best practices and enable inclusion and team cultureProvide robust feedback and input on the performance of our company Advisors in your market to your Store/Area Manager to ensure growth on the teamSupport, implement and provide follow-up for all trainingAssist with recruitment activities as neededEnsure all employees adhere to our company policies and proceduresEscalate all people issues to store leadership in a timely and effective mannerRequirements: Strong sales performance and understanding of the business and products.Track record of coaching and mentoring sales or operational rolesIn-depth knowledge of sales processes and ability to drive employees to exceed targetsStrong organizational skills.Ability to influence stakeholders and peers.Excellent communication skills in English and Hebrew.Passionate about our companys mission.Valid driver's license.This position is open to all candidates.

Keywords
Microsoft Excel

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