לנה דגן

Analytical Senior QA Specialist with 7+ years of experience driving full-lifecycle quality across SaaS, FinTech, and Enterprise Financial platforms. Proven track record combining exploratory testing, API/backend validation, browser DevTools debugging, and SQL data integrity testing with hands-on test automation using Java, Selenium, and Playwright. Skilled in setting up GitHub Actions CI/CD pipelines, evaluating AI/LLM non-deterministic model outputs, and integrating AI-driven tools (Claude Code, Cursor) to optimize test coverage and accelerate sprint velocity.

QA Specialist (Manual & Automation) at Anecdotes (2022-01 – Present)

• AI & Agentic Systems Validation: Design evaluation methodologies for testing non-deterministic AI chat and feature outputs, using boundary testing and prompt evaluation to verify semantic relevance, reduce hallucinations, and detect bias.
• Web Observability & API Testing: Leverage Chrome DevTools (Network tab, Console, DOM inspection) alongside Postman and REST APIs to debug frontend/backend communication, inspect payload schemas, and analyze network latency across distributed microservices.
• AI-Assisted Test Engineering: Utilize Generative AI and IDE assistants (Claude Code, Cursor) to accelerate Playwright and Java test script generation, optimize element locators, and streamline code refactoring.
• Test Automation & CI/CD Pipelines: Build and maintain automated UI and API test suites using Java/Selenium and Playwright, integrating test builds into GitHub Actions CI/CD workflows.
• End-to-End Quality Ownership: Lead full-lifecycle quality initiatives for an enterprise compliance SaaS platform, balancing rigorous manual exploratory testing with automated test suite maintenance.
• Database & Data Integrity: Author SQL queries in Snowflake and MS SQL to cross-validate database accuracy against UI states and verify backend compliance metrics.
• Cross-Functional Collaboration: Partner directly with Product Managers and Tech Leads during early PRD analysis to integrate testability and reduce outstanding bug backlogs by 30%.

QA Specialist (Manual) at Migdal Insurance (2018-01 – 2021-12)

• Test Documentation: Authored comprehensive Software Test Plans (STPs) and Software Test Descriptions (STDs) for mission-critical financial and insurance transaction modules.
• Full-Lifecycle Testing Execution: Owned System, Integration, Regression, and User Acceptance Testing (UAT) across complex web applications and legacy desktop systems within Agile/Scrum environments.
• Defect Root-Cause Analysis: Isolated, replicated, and root-caused complex financial transaction defects in close collaboration with R&D, significantly reducing patch release cycles.

Service Representative & Health Claims Officer at Leading Insurance Organizations (2008-01 – 2017-12)

Customer Service & Claims Operations

Certificate in QA Automation – HackerU (2020-01 – 2020-12)

Certificate in QA Manual Testing – HackerU (2018-01 – 2018-12)

Certificate in Fashion Design – The Academy of Design (2010-01 – 2010-12)