Moshe Blizinsky

Tier 3 Escalation Lead with 7+ years of expertise in complex, mission-critical hardware and software diagnostics. Specialist in resolving "unfixable" system failures and streamlining deployment workflows through custom recovery toolkits and automated reliability frameworks.

Senior IT Specialist (Tier 3 Escalation Lead) at Moses Group (2017-01 – Present)

Final Escalation Point resolving mission-critical failures through component-level hardware diagnostics and deep-layer Windows forensics. Developed custom recovery solutions and deployment automation frameworks.

• Final Escalation Point: Resolve mission-critical failures by bridging the gap between component-level hardware diagnostics and deep-layer Windows forensics.
• Custom Recovery Solutions: Developed MosesPE, a specialized pre-boot environment used to restore 100+ unbootable systems without data loss or OS reinstallation.
• Deployment Automation: Optimized PXE/WDS and PowerShell workflows, reducing manual setup time by 50% while ensuring 100% build reliability.
• Windows 11 Migration: Developed an automated framework to facilitate fleet-wide upgrades, validating hardware requirements (TPM 2.0/UEFI) and automating ISO deployment.
• Technical Mentorship: Established diagnostic methodologies and provided guidance to technicians to speed up the resolution of complex units.