Project Coordinator at Mediqa (2024-12 – Present)
- Providing QA and Validation consulting services for healthcare companies through the entire product lifecycle in accordance with ISO9001, ISO13485, GMP and GDP requirements.
- Project Management, Training, Consulting, Hands-on Services in Engineering, NPI, V&V, QA, QMS, GMP/GDP, Process Validation, and Computerized System Validation.
- Proficiency in project management software (MS Project, JIRA), eQMS, and ERP.
- Experience working with testing tools and GAMP 5 testing methodology.
Documentation Center Specialist- Quality Assurance (maternity leave replacement) at Unipharm Ltd. (2024-05 – 2024-12)
- Highly organized and detail-oriented professional with experience in managing, organizing, and maintaining documents in Quality Assurance.
- Strong knowledge in document control procedure, strong problem-solving skills, excellent teamwork and interpersonal relations, and proficiency in using quality management software.
- Regulatory Knowledge requirements in the pharmaceutical industry.
- Training and Support new employees on documentation processes and QMS software.
- Approving the release of production and packaging batch files.
Real Estate Consultant at RS-NADLEN (2023-01 – 2024-12)
- Responsibilities in property consultancy, including identifying and connecting with investors, communicating services to clients, securing deals, marketing vacancies, conducting site inspections, collaborating with departments, analyzing lessee risks, preparing market analyses, and managing independent work while adhering to deadlines.
- Extensive knowledge of local real estate laws and market conditions.
Senior Manager at iDigital-Apple Authorized Distributor (2019-01 – 2023-12)
- Monitoring business lines to meet goals and collaborating with corporate partners. Developing strategic plans with store leadership to enhance processes.
- Leading sales and customer support teams to maintain customer focus.
- Coaching team members to provide exceptional service.
- Adapting to challenges in a dynamic retail environment.
- Building customer loyalty for Apple products.
- Handling internal communications and documentation.
- Demonstrating technical knowledge of Apple devices and company systems.
- Maintaining a strong service and sales orientation.
- Training new employees and negotiating with suppliers.
Insurance Client Portfolio Manager at MSN-Insurance Agency (2017-01 – 2019-12)
- Developing marketing strategies for new and existing insurance contracts.
- Building relationships to generate prospective clients through networking and referrals.
- Assessing client's needs and financial situations to propose suitable protection plans. Selling and negotiating various types of insurance to meet client needs.
- Tracking claims, managing policy renewals, and identifying risk management strategies.
Tier 2 Technical Customer Support at HOT-Telecommunication System Ltd. (2012-01 – 2014-12)
- Managing complex issues with in-depth product knowledge.
- Utilizing advanced troubleshooting and analysis to find solutions.
- Communicating effectively and handling complaints from various users.
- Meeting deadlines and working well under pressure.
- Documenting cases clearly and accurately.
Military Service at Israeli Air Force (2014-01 – 2016-12)
Completed military service in a classified position in the Air Force, holding a high security clearance. The role involved working under pressure in a dynamic and changing environment, collaborating with senior military and civilian officials, and carrying heavy responsibilities due to the sensitivity of the position.
