Application Support Engineer

Project Role Application Support Engineer

Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must Have Skills

• SAP Sales and Distribution (SD)

Good to Have Skills

• NA

Experience

• Minimum 7.5 year(s) of experience is required

Educational Qualification

• 15 years full time education

Summary As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and optimize system performance.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business objectives.
• Mentor junior team members to enhance their technical and problem-solving skills.
• Drive continuous improvement initiatives to enhance system reliability and support processes.

Professional & Technical Skills

• Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).
• Strong knowledge of SAP SD module configuration and troubleshooting.
• Experience in analyzing and resolving complex application issues within SAP environments.
• Ability to work with cross-functional teams to identify root causes and implement effective solutions.
• Familiarity with business process flows related to sales and distribution in SAP.
• Excellent problem-solving skills and attention to detail in system diagnostics.

Additional Information

• The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

Locations

• Job No. ATCI-5788021-S2072767 | Hyderabad | Required Skill: SAP Sales and Distribution (SD)