Application Support Engineer

Application Support Engineer

Job Description

• Hand on experience on Windows OS and Windows Server OS
• Good knowledge with hands on experience of monitoring tools like

Azure Application Insight, PagerDuty, Zabbix, System Walker or similar tools

• Working knowledge of SQL commands such as SELECT, JOIN, and

WHERE to support day-to-day application support tasks

• Good understanding of at least one of the Cloud technologies (Azure,

AWS, GCP etc.) with hands on experience

• Good to have Japanese Language skill set
• Fundamental knowledge of Linux, including working with terminal commands, checking system logs etc
• Knowledge of ITIL (Incident Management, Change Management, SLA,

Ticketing tools such as Service Now, Backlog etc)

• Basic Knowledge of SDLC, STLC
• Excellent documentation skills using Google Docs, MS Excel, and MS

Word

• Excellent written & spoken communication skills (English)
• Willingness to work in rotational shifts

Industry Type Internet / Information Technology

Functional

Area

IT Software - Systems

Education BCS, BCA, MCS, MCA, B.E./B.Tech (IT / Computers / Electronics)

Location Pune, India.

Shift Details

1st Shift: 5:30 am to 2:30pm

2nd Shift: 1:30pm to 10:30pm

3rd Shift: 9:30pm to 6:30am

There will be rotational shifts. Shifts change tentatively after a month’s gap depending upon the work situation.