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Manager Operations

Marketing
TRANSFORMPLUS
Delhi, India₹12,00,000 - ₹16,00,000 /year3 weeks agoUntil 21/11/2026
Full timeHybrid

Job description

Hi,

We are looking for Manager Operations- International Domestic campaign.

  • Position: Manager Operations
  • Salary Package: Rs. 12 LPA to 16 LPA + Other benefits
  • Joining Date: 30 Days Or Less
  • Job Location: Pan India
  • Mode: WFO/Hybrid/WFH
!!Desired Candidate Profile!
  • Excellent Communication
  • Min 2 years of experience in International Domestic campaign.
  • Should be working as and Deputy Manager or Manager on papers for International Domestic campaign.
  • Should know throughput calculation like Attrition shrinkage calculation experience
  • Should have handled min 50-70 agents.
  • Should handle the team weekly reviews and encourage team to meet organizational goals
  • Responsible for staff retention within the team.
  • Should be aware of KPI, RCA, 7QC tools,
  • Should be only from a BPO voice process
Interested candidates can directly WhatsApp me your CV at HR@9892211899 This job is provided by Shine.com
Keywords
CommunicationOperations ManagementBPO Voice ProcessInternational and Domestic CampaignsThroughput CalculationAttrition CalculationShrinkage CalculationTeam ManagementWeekly Team ReviewsStaff RetentionKPI ManagementRoot Cause Analysis7 QC ToolsBPOVoice ProcessInternational CampaignsDomestic CampaignsAttritionShrinkageAgent Management

Interested in this role?