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Manager Operations

Operations
TRANSFORMPLUS
Gurugram, India1 week agoUntil 30/12/2026
Full time

Job description

Hi,

We are looking for Manager Operations- International Domestic campaign.

  • Position: Manager Operations
  • Salary Package: Rs. 12 LPA to 16 LPA + Other benefits
  • Joining Date: 30 Days Or Less
  • Job Location: Pan India
  • Mode: WFO/Hybrid/WFH
!!Desired Candidate Profile!

  • Excellent Communication
  • Min 2 years of experience in International Domestic campaign.
  • Should be working as and Deputy Manager or Manager on papers for International Domestic campaign.
  • Should know throughput calculation like Attrition shrinkage calculation experience
  • Should have handled min 50-70 agents.
  • Should handle the team weekly reviews and encourage team to meet organizational goals
  • Responsible for staff retention within the team.
  • Should be aware of KPI, RCA, 7QC tools,
  • Should be only from a BPO voice process

Interested candidates can directly WhatsApp me your CV at HR@9892211899

This job is provided by Shine.com

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